Terms of Service

​

🔴 Provision of Services

・This website is operated for the purpose of conducting crowdfunding to raise funds for game development.

・Please follow the procedures clearly stated on the site regarding product purchase, payment methods, and shipping methods.

​

🔴 User Responsibilities

・Users agree not to engage in any illegal activities while using this site.

・Users guarantee that the information they provide (name, address, email address, etc.) is accurate and understand that the site bears no responsibility for any consequences arising from inaccurate information.

・If a user infringes upon the rights of other users, the operator may restrict or suspend the user's access.

 

🔴 Copyright and Intellectual Property

・All content on this site (text, images, logos, designs, etc.) is the property of the operator (Yuki).

・Users may view and use the content solely for personal purposes. Unauthorized commercial use is prohibited.

 

🔴 Prohibited Activities

• Unauthorized access or hacking

• Transmission of spam, viruses, or harmful programs through the site

• Threatening, harassing, or causing nuisance to other users

 

🔴 Service Interruptions or Termination

・The site may interrupt or terminate services without prior notice.

・The site is not responsible for any damages incurred by users due to such interruptions or terminations.

・In the event of site maintenance or system failures, recovery efforts will be made promptly, but the site is not liable for any damages occurring during that period.

 

🔴 Limitation of Liability

・The site does not provide explicit or implicit warranties regarding the information, products, or services listed.

・In the event of product defects or incorrect deliveries, refunds or exchanges will be provided. However, the site is not liable for any other damages.

 

🔴 Changes to Terms

These terms of service may be changed without prior notice. Changes will be announced on the site and will become effective at that time.

​

​

Privacy Policy

​

🔴 Information Collected

This site may collect the following personal information:

• Name

• Address

• Phone number

• Email address

• Payment information (credit card details, bank account information)

Additionally, the following information may be collected:

• IP address

• Cookies (used for site usage analysis and personalization)

 

🔴 Purpose of Information Use

Collected information is used for the following purposes:

• Product delivery and service provision

• Notifications to users (order confirmations, shipping information, support responses, etc.)

• Analysis and improvement of site usage

• Marketing activities in response to user requests (only with consent)

 

🔴 Third-Party Information Sharing

・Information may be provided to third parties with user consent or based on legal obligations. For example, information may be shared with shipping companies or payment processing services (such as Stripe or PayPal).

・Personal information will not be sold or shared with third parties without user consent.

 

🔴 Information Protection

This site prioritizes the security of user information and uses SSL encryption technology to protect data. Efforts are made to securely store user information and protect it from unauthorized access.

 

🔴 Use of Cookies

・This site uses cookies to enhance user convenience. Cookies are used to analyze site usage and improve user experience.

・Users can restrict or disable the use of cookies through their browser settings; however, some functions may be limited as a result.

 

🔴 User Rights

Users have the right to confirm, correct, or delete their personal information. These requests can be made through the support email (carnagesociety@gmail.com).

 

🔴 Changes to Privacy Policy

This privacy policy may be changed without prior notice. After changes, the content posted on the site will apply.

​

​

​

Payment Details

 

🔴 Payment Methods

This site offers the following payment methods:

• Credit cards (Visa, MasterCard, American Express, etc.)

• Debit cards

• PayPal

• Stripe (payment processing service)

 

🔴 Currency

Transactions on this site are conducted in Japanese Yen (JPY).

 

🔴 Payment Timing

Payment is made immediately upon order confirmation. A confirmation email indicates that the payment has been completed.

 

🔴 Taxes

Product prices include consumption tax, and the tax rate complies with Japanese law.

 

🔴 Billing Information

Users are required to provide necessary billing information (name, address, phone number, email address, payment information) at the time of purchase.

 

🔴 Security

All payment information on this site is transmitted using SSL encryption. To provide a secure payment environment, payment processing services such as Stripe and PayPal are utilized.

​

​

Return and Refund Policy

 

🔴 Eligibility for Returns and Refunds

・Returns and refunds are accepted in cases of product defects or incorrect deliveries.

・If you wish to return a product, please contact us within 7 days of receiving the product.

・Returns and refunds are accepted only if the product is unopened and unused.

 

🔴 Return and Refund Procedures

If you wish to return a product, please contact customer support (carnagesociety@gmail.com). We will provide the return address and procedures. Refunds will be made using the payment method used at the time of purchase.

 

🔴 Return and Refund Deadlines

Requests for returns or refunds must be made within 7 days of receiving the product. Requests made after this period will not be accepted.

 

🔴 Exchanges

Generally, returns are processed; however, if you wish to exchange for the same product, you may need to repurchase the product after returning it.

 

🔴 Return Shipping Costs

If the return is due to product defects or incorrect deliveries, we will bear the return shipping costs. In other cases, the user is responsible for the return shipping costs.

 

🔴 Exceptions

The following products are not eligible for returns or refunds:

• Downloadable products

• Opened products (due to hygiene reasons, etc.)